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How do I download my medication passport?

How to download your medication passport yourself via your account, handy as proof at a customs check during your holiday.

Going on a trip and want to be able to show that your medication was legally prescribed to you? With your medication passport you can easily show this. This article shows you how to download it yourself.

Steps

1. Log in to your account
Go to your Goodweigh account and click Account at the top right.

2. Go to Medication passport
Scroll on the account page to the Medication passport section.

3. Download the passport
Click Download passport. Your passport is downloaded directly as a PDF.

How to check it worked

Check your downloads folder to see if the file is there. Open the PDF to check that your details and prescribed medication are listed correctly.

Taking it on your trip: practical tips

- Keep your medication in its original packaging, including the pharmacy label. Together with your medication passport, this is your proof that the medication was legally prescribed to you.
- Take your medication in your hand luggage, not in your checked baggage, to prevent damage from temperature fluctuations or loss.
- Keep the medication cool during the trip, for example with a cooling sleeve. Check the leaflet for your specific medication for the exact storage conditions.

Frequently asked questions

Can I also keep the passport on my phone?
Yes, save the PDF on your phone or print it out, so you always have it on hand.

Still not working?

Get in touch with our customer service team, and we'll help you further.

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