We hope you're happy with your order. Not quite what you expected? Below you can read when returning is possible.
Prescription treatments
For hygiene and health reasons, it is not possible to return prescription treatments, even if the packaging is unopened.
Products without a prescription
Products without a prescription can be returned within 14 days of delivery, without giving a reason. Send an email to our customer service with your name, address, and order number, and we'll take care of the rest.
